![]() you will be warned that the created file would be very large ī) Turn ON the debug logger by using the Settings window:.Open the HELP menu and select "Enable debug log".There are two ways to enable / disable the debug logger:Ī) Turn ON the debug logger by using the Help menu on the main Zoiper screen: It is usually required by our developers for their investigation. It contains detailed information about the events that took place, such as account registration, network status, configuration status, etc. are disabled.Ī debug log is created only if the debug logger is ON. Note: Before preparing a set of log files, make sure that all non-strictly required settings such as STUN, Rport, KPML, MWI, Presence, etc. Usually a packet capture file is always requested along with a debug log file. Other log files, that are not listed here, may also be requested by our Support team. ![]()
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